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Penkraft | Learn Certified Abacus Course

Home > Careers Details

OPERATIONS INTERN (FEMALE)

Job Summary

The selected candidate would assist the Operations Coordinator in handling inbound telephonic, e-mail & social-media based queries, make outbound communication and innovatively use social media as instructed; communicate with the company's teachers & students, with the aim to resolve issues in conjunction with in-house technical, creative, marketing and R&D teams.

Responsiblities and Duties

Handling inbound in-situ, telephonic, e-mail & social media-based queries of leads and company's teachers & students.
Resolve issues in conjunction with the in-house technical, creative, marketing and R&D teams.
Maintain relevant databases, and generate MIS as required for analysis.

Required Experience and Qualifications

Ability to thoroughly understand the brand, its products & services.
Excellent written and verbal communication skills in English.
Good verbal communication skills in Hindi & Marathi.
Ability to listen, empathize & analyze.
Good problem-solving & people skills.
Enthusiasm to achieve the organization's goals.

Benefits

A fair chance at full employment, based upon performance during the internship.

An opportunity to get hands-on experience in operations, and to become a full-stack operations professional.

A highly collaborative, typical 'start-up' type environment that pushes you to think beyond your boundaries and keeps you on your toes.

An open forum for expression of ideas.

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